This Privacy Policy explains how we, SalutaCoach AG, collect and process your personal data when you visit our website (https://www.salutacoach.ch/) , use certain features of our website and contact us. You can find our Privacy Policy for using of our health coaching platform as a customer or participant here.
Your privacy is our utmost priority. Accordingly, we endeavour to process your personal data in accordance with applicable data protection law, namely the Swiss Federal Act on Data Protection (“FADP“) and the EU General Data Protection Regulation (“GDPR“).
We generally collect personal data directly from you. Failure to provide certain personal data may result in restrictions, such as you perhaps not being able to use certain features of the website or us not being able to contact you.
Data controller responsible for data processing
SalutaCoach AG is the data controller responsible for data processing. If you have any concerns about privacy, you can contact us at the following address:
SalutaCoach AG
Aeschenplatz 6
4052 Basel
Switzerland
Phone: +41 (0)800 190 190
Email: info@salutacoach.ch
If you are from the European Economic Area, you can also contact our representative:
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Server Data
When you visit our website, information about your session (location, date, time, pages viewed) may be stored on our server. Among other things, the type of browser you use, your operating system, the web site from where you were referred to our web site, the Internet Protocol address and other similar information are stored in log files. This data is used for technical analysis in the case of maintenance work and also to defend against threats if our systems are attacked. We do not draw any conclusions about the data subject when we use this data. The data is used for statistical purposes and to protect the security of the data.
Within the scope of the GDPR, data processing is carried out to safeguard our legitimate interests (consisting of the processing purposes described above; Art. 6 (1) (f) GDPR).
Use of Google Analytics with anonymisation function
We use Google Analytics on our website, a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”. Google Analytics uses Cookies, which are small text files stored on your computer that facilitate the analysis of how you use our website as a result.
The information generated by these cookies, such as the time, place and frequency of your visit to our website, including your IP address, is transferred to Google in the USA and stored there.
We use Google Analytics with an IP anonymisation function on our website. In this case, Google will truncate and thereby anonymise your IP address within the European Economic Area.
Google will use this information to evaluate your use of our website in order to generate reports on website activity for the website provider and to perform additional services related to the use of our website and Internet use. Google may also transfer this information to third parties where required to do so by law, or where third parties process the information on behalf of Google..
Google has stated that they will never associate your IP address with other data held by Google. You can reject the use of cookies by selecting the appropriate settings in your browser, however please note that if you do so you may not be able to use all the functions of this website to their full extent.
Google also offers an opt-out feature for most popular browsers, which gives you more control over the data that Google collects and processes. If you enable this option, no information about your website visit will be transferred to Google Analytics. However, enabling it will not prevent information from being transferred to us or to other web analytics services we may use. For more information about the opt-out feature provided by Google and how to enable it, please click on the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Within the scope of the GDPR, data processing is carried out to safeguard our legitimate interests, which consist of analysing the use of our website and improving the website and our services (Art. 6 (1) (f) GDPR), and/or based on your consent, where such consent is required (Art. 6 (1) (a) GDPR).
Cookies
This website uses cookies. Cookies are text files that are stored on your personal device to analyse how you use this website. After the browser session, most of the cookies used are deleted from your device (session cookies). Other cookies remain on your personal device (persistent cookies) and allow us to recognise you the next time you visit our website. This allows us to provide you with more personalised information and makes it easier for you to access and use this website. The cookies are stored on your personal device for the time necessary to fulfil their purpose and are then deleted by your browser.
You can prevent cookies being set by disabling them in your browser settings. Please note that disabling cookies may affect your browsing experience.
Within the scope of the GDPR, data processing is carried out to safeguard our legitimate interests (consisting of the processing purposes described above; Art. 6 (1) (f) GDPR) and/or based on your consent, where such consent is required (Art. 6 (1) (a) GDPR).
Contact form and appointment booking
When you make enquiries or book an appointment using the relevant forms on our website, we will process and store your details from the relevant form, including your name and the contact details you provide, in order to process your enquiry or arrange an appointment.
Within the scope of the GDPR, data processing is carried out to enter into or perform a contract with you (Art. 6 (1) (b) GDPR), to safeguard our legitimate interests (consisting of the processing purposes described above; Art. 6 (1) (f) GDPR) and/or based on your consent, where such consent is required (Art. 6 (1) (a) GDPR).
Health Check
When you complete a health check on our website and complete the short questionnaire that accompanies it, we process the following categories of personal data (including health data): Name, contact details, age, sex, height, weight, physical activity, eating habits, physical and mental condition, optimisation needs, medication and availability for consultation. We need this data to complete the health check and to contact you to arrange or carry out a consultation.
Within the scope of the GDPR, data processing is carried out to enter into or perform a contract with you (Art. 6 (1) (b) GDPR), to safeguard our legitimate interests (consisting of the processing purposes described above; Art. 6 (1) (f) GDPR) and/or based on your consent, where such consent is required (Art. 6 (1) (a) GDPR).
Data disclosure to third parties and overseas
Personal data may be transferred to the following categories of recipients for the purposes described above:
- Hosting providers and other IT service providers;
- Business partners (e.g. external coaches);
- Consultants and transaction partners (e.g. in the case of mergers, acquisitions or other transactions in which we are involved);
- Competent authorities and representatives to the extent necessary to comply with a legal obligation or official request or to establish, exercise or enforce legal claims.
In connection with the above disclosures, personal data may be transferred to the following countries or territories:
- European Economic Area;
- United States;
- […].
If personal data is transferred to a country that does not provide an adequate level of protection under applicable data protection law, we will enter into standard contractual clauses with the relevant recipient, unless there is another appropriate means of protecting the data or a legal exception applies to the transfer abroad.
Data Retention
We process and store your personal data for as long as required for the aforementioned processing purposes, legal retention periods and our legitimate interests (e.g. documentation, quality assurance or similar business purposes and the assessment, assertion or defence of legal claims). Unless there are legal or contractual obligations to the contrary, we will delete or anonymise your personal data at the end of the retention period.
Rights of data subjects
As a data subject, you generally have the following rights, depending on the applicable data protection law:
a) Information: This means that you can ask us whether we are processing personal data about you and, if we are, you can ask us to provide you with more information.
b) Rectification: This means that you can ask us to correct or complete your personal data if it is inaccurate or incomplete.
c) Deletion: This means that you can ask for your personal data to be deleted. We will comply with a request for deletion unless we are required by law or have an overriding legitimate interest in retaining the data.
d) Objection: This means that you have the right to object to the processing of your personal data on the basis of our legitimate interest (Art. 6 (1) (f) GDPR), by stating your particular reasons and the specific circumstances on which your objection is based.
e) Restriction: This means that you can ask us to temporarily restrict the processing of your personal data.
f) Data portability: This means that you can ask us to provide you with the personal data you have provided to us in electronic form (where this is technically possible).
g) Withdrawal of your consent: This means that you can withdraw your consent if and insofar as you have previously consented to the processing of your personal data for a specific purpose. This will not affect the lawfulness of any processing carried out before you withdraw your consent (or any processing based on a legal basis other than your consent) and may result in us no longer being able to provide you with our services.
The above rights are subject to certain conditions and exceptions. We may have a right of refusal in accordance with the law.
If you wish to exercise your rights, please contact us using the contact details provided above. In order to process your request, we need to be able to unambiguously identify you as the data subject. This may require your assistance.
If you believe that the processing of your personal data is in breach of applicable data protection laws, you may lodge a complaint with the relevant data protection authority. The Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, 3003 Bern, Switzerland, is responsible for SalutaCoach AG (https://www.edoeb.admin.ch). Depending on where you live, you may also be able to lodge a complaint with your local data protection authority.
Data Security
We have taken appropriate technical and organisational measures to protect your data from loss, manipulation, misuse and unauthorised disclosure or access. We restrict access to personal data in general.
Changes to this Privacy Policy
This Privacy Policy does not form part of any contract with you and is subject to change by us at any time. The version published on our website is the current version.
Last updated: 11/23
